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Shipping policy

Shipping Policy – ATFH

At ATFH, we are dedicated to providing a smooth and reliable delivery experience for customers worldwide.


1. Free Worldwide Shipping

We offer FREE shipping on all orders globally, with no minimum purchase required. All shipping costs are fully covered by ATFH.


2. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons or promotional periods, processing times may be slightly extended.

3. Delivery Timeframe

  • Estimated delivery time is within 5 business days after dispatch.
  • Delivery times may vary depending on destination, courier services, and external factors.
  • Remote or rural areas may experience slightly longer delivery times.

4. Shipping Coverage

We ship to all countries worldwide. However, in rare cases, delivery may not be available in certain restricted regions.


5. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • Tracking information may take 24–48 hours to update after shipment.

6. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
  • These charges are the customer’s responsibility and are not included in our prices.

7. Shipping Delays

While we aim to deliver within the stated timeframe, delays may occur due to:

  • Customs clearance procedures
  • Weather conditions or natural disruptions
  • Courier service interruptions
  • High order volumes during sales or holidays

ATFH is not responsible for delays caused by external factors beyond our control.


8. Incorrect Address Disclaimer

  • Please ensure that your shipping address is accurate and complete at checkout.
  • ATFH is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
  • If you notice an error, contact us immediately before shipment.

9. Lost or Stolen Packages

  • If your package is marked as delivered but you have not received it, please contact the courier first.
  • ATFH is not liable for lost or stolen packages after confirmed delivery, but we will assist you in resolving the issue where possible.

10. Contact Us

If you have any questions about your shipment, please contact our support team at:
hello@atfhshop.com